After you make a booking with us, you will get an email confirming the booking within 24 hours. Make sure to check your inbox and spam or junk mail folders. If you do not receive an email within 24 hours, check your login dashboard for booking status or contact
with the relevant details.
Yes. Cancellations can be made by emailing
with your full name, workshop details, reference number and reason (to help us improve our service). If your cancellation is made before the listed deadline, you can expect a full refund within 1 week.
Yes! You can make changes to your booking details by emailing
- Attendee Name
- Attendee Details (Contact Number, Email Address)
- Time/ Dates (Only viable for request and not confirmation, and only if requested before the cancellation deadline)
- Add a friend (or more)
- Make a request
If you complete your cancellation before the cancellation deadline, you will receive a 100% refund and no cancellation fee. If you cancel after the cancellation deadline, you will receive no refund at all – this is because vendors will have had to reject other students in order to maintain your slot.